How to contact us FAQs

How do I get further assistance?


Please call the ICICI Bank Travel Money helpdesk on 0203 478 5319 (call charges vary according to your service provider). Calls may be recorded for training and quality improvement purposes.

If I am not happy with your service, whom should I contact?


We strive to make ICICI Bank Travel Money services smooth and responsive for you. However, if you have any complaints, queries or suggestions, please contact ICICI Bank UK Plc on 0203 478 5319 (call charges vary according to your service provider) or email ukservice@icicibank.com