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Frequently asked questions

Here you can quickly find answers to our customers’ most common questions.

  • Like to know more about managing one of your accounts?
  • Need additional information about a product or service?
  • You can call us 24/7 on 080 81 31 41 51 (freephone from UK landlines)
Frequently asked questions

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Money transfer

Here you can quickly find answers to our customers’ most common questions.

Notes:

  • If you’re not a HomeVantage Current Account holder and you want to transfer money across borders, you need to provide a proof of identity and proof of address. This complies with the money transfer guidelines in place since 1 July 2007.
  • We discontinued money transfer services to Poland on September 11 2009. We regret any inconvenience this may cause you.

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