Frequently asked questions
Here you can quickly find answers to our customers’ most common questions.
- Like to know more about managing one of your accounts?
- Need additional information about a product or service?
- You can call us 24/7 on 080 81 31 41 51 (freephone from UK landlines)
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Branch Savings Account
- What's a SuperSaver Savings Account?
- How do I operate my SuperSaver Savings Account?
- What's a SuperSaver Bond?
- What are the features of a SuperSaver Bond?
- How can I apply for a SuperSaver Bond?
- What's the minimum amount I need to open a SuperSaver Bond?
- In which currency can I open a SuperSaver Bond?
- How do I operate my SuperSaver Bond?
- What is a SuperSaver Term Deposit?
- What are the features of a SuperSaver Term Deposit?
- How do I apply for a SuperSaver Term Deposit?
- Can I renew my SuperSaver Term Deposit?
- How can I contact ICICI Bank UK?
- I have a joint account - how do I operate it?
- What should I keep in mind while using online banking?
Our Supersaver Savings Account is a savings account that pays you interest and is linked to your ICICI Bank UK HomeVantage Current Account. You can only open a SuperSaver Savings Account if you have a HomeVantage Current Account with us. The interest rate you earn might change from time to time, as notified by us. There are no withdrawal penalties with the SuperSaver Savings Account – you can make a partial or full withdrawal from the account without attracting any penalty.
Our SuperSaver Savings Account will help you earn great returns on your savings. You can move your funds whenever you like from your SuperSaver Savings Account to your ICICI Bank UK HomeVantage Current Account, and vice versa. The easiest way to do this is through ICICI Bank UK online banking. Alternatively, you can take a letter to any of our branches or post one to: ICICI Bank UK PLC, PO Box 905, Wembley HA0 9DX.
SuperSaver Bond is a savings proposition that can help you improve returns on your savings. Interest rates offered vary with the term and value of the deposit. You can plan your savings better by choosing a monthly, quarterly or annual payment of interest. The interest will be paid into your linked HomeVantage Current Account. The money you deposit is held for a fixed term at a fixed rate of interest. The funds are not available for partial withdrawal or early withdrawal except under extreme circumstances like in the event of death of the account holder or bankruptcy. We may apply a penal rate in all other cases.
You’ll earn a fixed interest rate for the term of your deposit. The minimum deposit is £1000.
Our convenient renewal service means your SuperSaver Bond is automatically renewed when it matures, provided you request this either when you open your SuperSaver Bond or during your term. This means you don't lose out on a single day’s interest.
Your money is secure during the term of your deposit. You won’t be able to make an early or partial withdrawal of your deposit except under exceptional circumstances such as the death of the account holder. For more information, please call us on 080 81 31 41 51 (freephone from UK landlines) or walk into your nearest branch.
You can plan your finances by choosing a monthly, quarterly or annual payment of interest to your nominated linked current account. The interest paid will be simple interest.
You can choose either an individual account or a joint account. For more information on joint accounts, either talk to your ICICI Bank UK Relationship Manager, our staff in a branch, or view more information on joint accounts.
It's really easy. Just complete an account-opening form and provide a proof of identity and proof of address. You can download the form on our how to apply page.
Your proof of identity must be issued by a public authority, displaying your name, date of birth, nationality, signature and a photograph of you. Your passport and driving licence are two good examples of proof of identity.
Your proof of address must be issued by a recognised authority, bank or utility company (e.g. water, gas, electric or telephone company) and should include your full name and address. Your proof of address, except in the case of driving license should not be more than three months old and could be in the form of a utility bill, tax bill or bank statement.
Please refer to our documents guide for more details.
You need to deposit at least 1000 to open a SuperSaver Bond.
You can open a SuperSaver Bond in Sterling only.
The saving term of the SuperSaver Bond commences when your funds clear in your SuperSaver Bond account, following satisfactory completion of all your documentation. When you set up your SuperSaver Bond, or at any time thereafter, you can ask us to reinvest your funds, for a further agreed term when your deposit matures. We should receive this request at least 15 days before your deposit matures. If you don’t ask us to reinvest your funds and you don’t give us any other instructions, we’ll transfer your deposit to your nominated linked current account.
A SuperSaver Term Deposit is a deposit account that pays you a fixed rate of interest for a fixed term. The interest rate you earn varies according to the term you choose, and the amount and currency of your deposit. You can open a SuperSaver Term Deposit for a term of six months and one year. If you close your account before it matures, you’ll incur a penalty of 1% on the interest rate for the time the deposit was maintained.
For example, if you open a SuperSaver Term deposit for one year and close it after six months, the rate of interest you would receive is the rate applicable for six months at the time of opening the deposit, less the 1% penalty charge.
A SuperSaver Term deposit is available in GBP and US Dollars and pays a fixed rate of interest for a fixed term.
A SuperSaver Term Deposit is a great way to invest your money and earn a fixed rate of interest for the duration of the deposit. The minimum deposit required is GBP 1,000 or USD 1,000.
Our renewal service means your SuperSaver Term Deposit is automatically renewed when it matures. You can request this when you open your SuperSaver Term Deposit or during the term of your deposit.
Easy access to your account information
To get information about your SuperSaver Term Deposit, call us on 080 81 31 41 51 (freephone from UK landlines) or visit your nearest branch. However, if you have a nominated linked Current Account with us, you will be able to view your SuperSaver Term Deposit online through internet banking.
Choice of currency
We offer SuperSaver Term Deposits in GBP, USD.
You can choose to have either an individual or joint deposit account. For more information on joint accounts talk to a member of staff or view more information on joint accounts.
You can apply for a SuperSaver Term Deposit by visiting any of our UK branches. If you hold a current account with us, you just need to complete an additional form to apply for a SuperSaver Term Deposit. New customers are required to complete a personal banking application form along with a SuperSaver Term Deposit application form.
GBP deposits can be renewed for the same term or a new term can be selected at the time of opening or at least two days before maturity of the SuperSaver Term Deposit. You can also select the amount for renewal. USD deposits can only be renewed for the same term that you chose when opening the deposit. You can select the amount for renewal at the time of opening the deposit or at least two days before maturity of the SuperSaver Term Deposit.
You can call us on 080 81 31 41 51 (freephone from UK landlines), email enquiries, or write to us at ICICI Bank UK plc, PO Box 68921, London, E1W 9HB.
If you hold a joint account with us, we will act upon the instructions we receive from any of the joint account holders; or we will act as per the conditions you may specify when opening the account. If you discover any errors or discrepancies, you must tell us as soon as possible.
Each joint account holder is liable individually as well as jointly with the other joint account holders.
Please read our terms and conditions for information on disputes, communications between ICICI and joint account holders, ending relationships with any joint holder, and freezing of accounts.