Online banking help

    Frequently asked questions

    Here you can quickly find answers to our customers’ most common questions.

    • Like to know more about managing one of your accounts?
    • Need additional information about a product or service?
    • You can call us 24/7 on 0344 412 4444 (Calls to this number use free plan minutes if available, otherwise they cost the same as 01/02 prefix calls)