ICICI Bank United Kingdom

Transfer money to India and win 2 Return Air tickets to India
Terms and Conditions

These are the Terms and Conditions governing the “Transfer money to India and win 2 Return Air tickets to India” offer (the “Promotion”) being promoted by ICICI Bank UK PLC (“ICICI Bank”). Participation in the Promotion is governed by the Terms and Conditions provided below (the “Terms and Conditions”). The words “we”, “us”, “our” and words with similar meaning refer to ICICI Bank UK Plc. By participating in the Promotion, the Entrant agrees to be bound by these Terms and Conditions, which may be amended, modified or supplemented by ICICI Bank. Any changes in the Terms and Conditions will be posted and updated on the Website.

These Terms and Conditions are in addition to, and not in derogation of the Personal Banking Terms and Conditions, HiSAVE Remittance Account Terms and Conditions and Money Transfer for Non-Account Holders Terms and Conditions offered by ICICI Bank to Customers and non-customers available on our Website. If there is any inconsistency between the Personal Banking Terms and Conditions, HiSAVE Remittance Account Terms and Conditions, Mobile Banking Service Terms and Conditions and Money Transfer for Non Account Holders Terms and Conditions and these Terms and Conditions, the latter shall prevail.


In these terms and conditions, unless otherwise defined, capitalised terms shall have the meaning as assigned to them below:

1. Air tickets” refers to a pair of economy class air tickets to fly to India and return.
2. Beneficiary” refers to the person in India to whom the Entrant successfully transfers funds through ICICI Bank using ICICI Bank UK Branch (es) and / or its Customer Service Centre and / or through its internet banking service provided by ICICI Bank on its Website and Mobile Banking app.
3. Branches” refers to the branch offices of ICICI Bank in the United Kingdom (”UK”), in Birmingham, Knightsbridge, Eastham, Wembley, Southall, Leicester, Manchester, Leeds and Harrow.
4. Customer” refers to a person who is an existing HomeVantage Current Account, HiSAVE Remittance Account holder of ICICI Bank or a person who does not have an account with ICICI Bank but is registered with ICICI Bank for remittance service and remains a customer till the Promotion Period.
5. Customer Service Centre” refers to our call centre which can be reached on 0344 412 4444 (calls to this number use free plan minutes if available , otherwise they cost the same as 01/02 prefix calls.) to place requests over the phone.
6. Entrant” refers to a person who is a resident of the UK, above 18 years of age (including a Customer) and who after registering with ICICI Bank to remit money to any bank in India makes single or multiple Successful Transactions within the Promotion Period for a cumulative amount of £4000 (Great British Pound) or more.
7. Entry Email” refers to the email sent to the Entrants, confirming their eligibility for the Lucky Draw.
8. Lucky Draw” refers to the process of random selection of Lucky Draw Winners through secured internal systems on December 29, 2015.
9. Lucky Draw Winner” refers to the 10 randomly selected Entrants by Lucky Draw.
10. Mobile Banking App” means the software you download to use Mobile Banking Services.
11. Promotion Period” refers to the time period of the Promotion starting from 12:00 am UK time on October 19, 2015 until Midnight 12:00 am UK time on December 19, 2015.
12. Redemption email” refers to the email sent to the 10 Lucky Draw Winners, containing the instructions on redeeming Air tickets.
13. Successful Transaction” refers to a money transfer where the Beneficiary’s bank account has been credited with the funds as per the instructions for transfer of funds made by the Entrant.
14. Website” refers to the website of ICICI Bank as made available online at www.icicibank.co.uk.

How to enter:
1. To participate in the Promotion, the Entrant must make a Successful Transaction (single or multiple), which amounts to £4000 or more, to an account of a Beneficiary maintained with any bank in India during the Promotion Period. This can be done via the following:
a. By visiting any of the Branch (es) in UK. Please visit the Website for further details;
b. By calling the Customer Service Centre;
c. Sending money online. Charges applicable for online transfers will apply. Please visit the Website for further details; or
d. By Mobile Banking App. Charges applicable, please visit the Website for further details.
2. All of the above channels may be used by Customers, however, any Entrant other than a Customer must make the Successful Transaction through our Branches only.

1. This Promotion is valid only for Successful Transactions (single or multiple) made by the Entrant which amounts to a transfer of funds of up to £4000 or more to a Beneficiary’s bank account with any bank in India within the Promotion Period, subject to a maximum of two Air tickets per Entrant.
2. The Promotion is only valid for Entrants registering a valid email address with ICICI Bank.
3. If the Entrant does not have an email address registered with ICICI Bank, they need to register an email address to which we can send the Entry email. Once the Entrant confirms the email address, the Entry email will be sent to the email address provided by the Entrant within 7 working days of the end of the Promotion Period.

1. The Lucky Draw will take place on December 29, 2015. All Entrants will be entered into the Lucky Draw and 10 Lucky Draw Winners will be chosen at random. The 10 Lucky Draw Winners will receive a Redemption email within 7 working days from the date of the Lucky Draw.
2. The number of times an Entrant’s name will appear in the Lucky Draw will depend on the total number of Successful Transactions. The amount will be divided in multiples of 4000’s, so if the entrant has transferred £40,000 in one or multiple Successful Transactions, during the Promotion Period, the Entrant’s name will appear 10 times during the Lucky Draw, increasing their chances of winning.
3. If the Lucky Draw Winner does not respond to ICICI Bank within 10 calendar days of being notified via email by ICICI Bank, then the Air tickets will be forfeited and ICICI Bank shall be entitled to select another Lucky Draw Winner. A Lucky Draw Winner, whose Air tickets have been forfeited, is not entitled to payment or compensation.
4. The 10 Lucky Draw Winners need to communicate to ICICI Bank their preferred travel dates before February 27, 2016. The outward journey should be before June 30, 2016 to the selected destination and the return ticket will be valid for 1 year for travel. Tickets are available from London Heathrow Airport only to Mumbai, Delhi, Chennai, Amritsar, Ahmedabad, Kolkata, Hyderabad and Bangalore. Further connecting flights will not be provided to the Lucky Draw Winners.
5. All Air tickets will be subject to availability on flights requested by the Lucky Draw Winners and ICICI Bank will book the tickets based on the information provided by the Lucky Draw Winner. The airline carrier for the ticket and timings for flight are at the sole discretion of ICICI Bank.
6. The Air tickets, once issued, cannot be cancelled and are non-transferable, non-exchangeable and are not redeemable for cash or other prizes.
7. Only one entry per Entrant is allowed. For joint account holders, the primary applicant of the account will be considered as an Entrant.
8. ICICI Bank will not be held responsible for the Lucky Draw Winner and/ or the companion not taking advantage of the Air tickets due to health or any other reason.
9. The Lucky Draw Winner’s companion must be aged 18 or over and the Lucky Draw Winner must ensure that they both have valid passports / visas and travel insurance where necessary.
10. ICICI Bank accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the Air tickets. Travel provided to the Lucky Draw Winner is subject to the terms and conditions of the airline carrier and ICICI Bank has no liability for disputes arising from the travel which should be taken up with them.
11. ICICI Bank reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of ICICI Bank in all such matters is final and binding.
12. ICICI Bank shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other such circumstances.
13. Entrants’ personal data shall be processed for the purpose of their participation in the Promotion only and will only be retained as long as necessary for such purpose. By participating in the Promotion, Entrants consent that their personal data may, for the same purpose as stated above, also be transferred to ICICI Bank’s third party contractors necessary to process Entrants’ participation in the Promotion.
14. The Lucky Draw is not open to employees of the ICICI Bank group of companies
15. All costs and expenses in taking up the Air tickets shall be borne by the Lucky Draw Winner.
16. ICICI Bank shall not be obliged to make any public announcements on the outcome of the Lucky Draw.
17. The Promotion shall be governed by the laws of England & Wales and all disputes arising under this Promotion shall be subject to the jurisdiction of the competent courts in England and Wales.
18. This Promotion is not available for money transfers to India made through Money2India.com, a service operated by ICICI Bank Limited, India.
19. All communication should be addressed to ukservice@icicibank.com or ICICI Bank, One Thomas More Square, London, E1W 1YN.