Frequently asked questions
Here you can quickly find answers to our customers’ most common questions.
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Terms and conditions
Internet Banking
Current Terms and Conditions
Historic Terms and Conditions
Personal Banking
Current Terms and Conditions
Historic Terms and Conditions
- applicable from August 15, 2011 ver 1.14
- applicable from February 4, 2011 ver 1.13
- applicable from December 31, 2010 ver 1.12
- applicable from October 14, 2010 ver 1.11
- applicable from February 1, 2010 ver 1.10
- applicable from January 1, 2010 ver 1.9
- applicable from November 1, 2009 ver 1.8
- applicable from w.e.f August, 2009 ver 1.7
- applicable April 1 to October 1, 2008 ver 1.4
- prior February 1 to April 1, 2008 ver 1.3
- prior February 1, 2008 ver 1.2
HiSAVE Fixed Rate Account
Current Terms and Conditions
Historic Terms and Conditions
- ver 1.11 applicable w.e.f February 11, 2011 (pdf)
- ver 1.10 applicable w.e.f December 31, 2010 (pdf)
- ver 1.9 applicable w.e.f June 21, 2010 (pdf)
- ver 1.8 applicable w.e.f April 01, 2010 (pdf)
- ver 1.7 applicable w.e.f November 01, 2009 (pdf)
- ver 1.6 applicable w.e.f July 15, 2009 (pdf)
- ver 1.5 prior July 15, 2009 (pdf)
- ver 1.4 prior June 11, 2009 (pdf)
- ver 1.3 prior April 20, 2009 (pdf)
- ver 1.2 prior January 29, 2009 (pdf)
- ver 1.1 prior December 24, 2008 (pdf)
HiSAVE Savings Account
Current Terms and Conditions
Historic Terms and Conditions
- ver 1.10 applicable w.e.f February 11, 2011 (pdf)
- ver 1.9 applicable w.e.f December 31, 2010 (pdf)
- ver 1.8 applicable w.e.f August 21, 2010 (pdf)
- ver 1.7 applicable w.e.f November 01, 2009 (pdf)
- ver 1.6 applicable w.e.f July 15, 2009 (pdf)
- ver 1.5 prior July 15, 2009 (pdf)
- ver 1.4 prior July 7, 2009 (pdf)
- ver 1.3 prior April 20, 2009 (pdf)
- ver 1.2 prior January 29, 2009 (pdf)
- ver 1.1 prior October 18, 2007 (pdf)