Terms and conditions

Frequently asked questions

Effective April 6th 2016, we will pay gross interest on all of your savings and interest paying current accounts. This means that no tax will be automatically deducted from interest on your behalf. You will need to make arrangements to pay any tax you may owe directly to HM Revenue & Customs. It is your responsibility to pay according to your individual circumstances.

For more details please visit www.gov.uk/hmrc/savingsallowance Information about the new Personal Savings Allowance on the HM Revenue & Customs website.

We are in the process of updating our terms and conditions and customer communications accordingly.

 

Here you can quickly find answers to our customers’ most common questions.

  • Like to know more about managing one of your accounts?
  • Need additional information about a product or service?
  • You can call us 24/7 on 0344 412 4444 (Calls to this number use free plan minutes if available, otherwise they cost the same as 01/02 prefix calls)

Text Alerts Service

Current Terms and Conditions

 

HiSAVE SuperSaver Savings Account – Series Issue

Current Terms and Conditions

 

Historic Terms and Conditions

Indian Rupee Travel Card

Current Terms and Conditions

Historic Terms and Conditions

Investment Services

Current Terms and Conditions

 

Historic Terms and Conditions