Please be advised in order to keep our systems up to date and to carry out essential/routine maintenance, there will be a scheduled downtime across our network From 17 July 2024, between the hours of 11:00 pm GMT to 18 July 2024 01:00 am GMT and you will be unable to access your debit card. We are sorry if this affects you. You may use the services once they are up.


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Contact us — ICICI Bank UK PLC

Please feel free to get in touch with us 24/7 if you have a query about our products or services – we'll be happy to help you in any way we can.

  • Looking to do a transaction via phone, online or branch?
  • Like some help with managing one of your accounts?
  • Need information about one of our products or services?


Walk into any of our branches


We work hard to make our services smooth and responsive for you. However, if you're not satisfied about something please let us know as soon as possible. To find out how, see our complaints process.


You can call us on 0344 412 4444 (Calls to this number use free plan minutes if available, otherwise they cost the same as 01/02 prefix calls).

If you're outside the UK please call +44 203 478 5319 and if you are in India call us on our toll free number 1800 419 6588.


For ICICI Bank UK Branch Banking enquiries, please write to:



PO Box 68921

One Thomas More Square

London E1W 1YN


The above address is for postal enquiries only.

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