Please be advised, there will be a scheduled maintenance on 14 Sep 2024, between the hours of 02:00 am BST to 05:00 am BST, and you will be unable to do any faster payment transfer to UK account during this period. We are sorry if this affects you. You may use the services once they are up.

Please be advised, there will be a scheduled maintenance on 18 Sep 2024, between the hours of 23:00 to 01:00 am GMT, and you will be unable to do any debit card transactions during this period. We are sorry if this affects you. You may use the services once they are up.

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Terms and conditions

Here you can quickly find answers to our customers’ most common questions.

  • Like to know more about managing one of your accounts?
  • Need additional information about a product or service?
  • You can call us 24/7 on 0344 412 4444 (Calls to this number use free plan minutes if available, otherwise they cost the same as 01/02 prefix calls)

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Current Terms and Conditions

 

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Debit Card Terms and Conditions

 

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Google Pay Terms and Conditions

 

Child Account Terms and Conditions

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Historic Terms and Conditions

Current Terms and Conditions

Current Terms and Conditions

 

Historic Terms and Conditions

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