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BEST FOR

Secure payments for all businesses

  • Dedicated Mswipe Relationship Manager for every customer

  • Customer Portal access – Single dashboard to view all your transactions

  • Dual display machines with convenience

  • Paperless activation - Digital journey

  • Offline & Online payment mode

  • Next days settlement option

Features of POS Solutions

  • WIRELESS POS TERMINALS

    For all types of card payment acceptance -chip and pin, tap, wallets (ApplePay, Samsung Pay, Google Pay) for all VISA and Mastercards (Amex coming soon).

  • PAYMENT LINKS

    Send secure links to your customers via SMS, Whatsapp, email to receive payments from customers who are not present at your store.

  • PAYMENT GATEWAYS

    Integrated gateway for your online store

  • GREAT VALUE PRICES

    POS terminals offered at affordable rates and best pricing plans for every business with zero hidden costs.

  • DEDICATED CUSTOMER SUPPORT

    Direct access to call your relationship manager on 07400031143 when you need help

  • CUSTOMER PORTAL ACCESS

    Realtime Transaction monitoring via online portal through web portal as well as mobile app.

Important things to know

  • How to Apply

    You can contact your mapped relationship manager or visit nearest ICICI bank Uk Branches

  • Connect with us

    Direct access to call your relationship manager on 07400031143 when you need help

  • Range of products

    1. Dual display POS terminal
    2. Payment links
    3. Payment Gateway

  • Dedicated Support

    Dedicated Relationship Manager assigned to every customer

    Raise ticket through Merchant access web portal or mobile app

    Contact mapped relationship manager of Mswipe or Bank

FAQs

Who provides POS services?

Mswipe provides POS services; ICICI Banks is operating as a referral partner to Mswipe.

How can I apply for a POS machine?

Please contact your mapped relationship manager or ICICI Bank UK branches.

How does a POS terminal work?

A POS machine or card machine is just a payment processing machine. When a card is tapped or inserted into the card swipe machine, the amount gets debited from the customer's account. Later the merchant receives the payment settlement for transactions done for the day in his bank account. Funds are settled with next day or 3 days later based on the merchant’s selected preferences.

What are the different card processing fees?

Card processing fees are charged by payment processors to process card transactions. Different networks have different card processing fees. Mswipe offers some of the lowest processing fees in the market while providing complete transparency.

Does ICICI Bank UK Plc provide customer support?

ICICI Bank UK does not provide support for POS machine queries . You would have to reach out to Mswipe Customer Care Support.

What do I do if there is a problem with my device?

You can reach Mswipe customer support by calling 07400031143 or sending an email to helpdesk@mswipe.uk. If you are an existing customer, you will also have a dedicated relationship manager whom you can call directly.

Can I receive offline payment though POS services?

Yes, Our POS services are capable to offline payments like sending payment links.

Can I integrate the POS machine with my ERP/SAP/internal Application?

Yes, Our POS service can be integrated with many ERP/SAP/internal Application.

What documents do I need to become a Mswipe merchant?

Standard KYC documents are required: Broadly, you will need business proof, identity proof, and address proof for the business and for all directors and owners

Is there any training provided for new merchants?

Yes, an email will be sent to the merchant with the instructions provided by Mswipe. After the device is installed, the Mswipe Relationship Manager will also give an orientation over the phone.

How long does it take to get my Mswipe POS device after an application has been submitted?

The Mswipe risk team will take 24 - 48 hrs to review all the documents. Within this window they will raise any discrepancies and notify the customer of any missing or incorrect documents. Once all docs are reviewed and cleared the device should arrive within 24 - 48 hrs.

What accessories are provided with the device?

Charging cable, Charging adapter, 1 paper roll, pre-installed SIM card.

Is there a minimum monthly transaction requirement?

No, there is no minimum monthly transaction requirement.

Disclaimer

PROCEED