Personal Current Account in the UK

ICICI Bank UK plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Registration Number: 223268). ICICI Bank UK plc (Company number 04663024) has its registered office at One Thomas More Square, London E1W 1YN.

If you wish to register a complaint, please contact us promptly at:

ICICI Bank UK plc, Customer Relations, 2nd Floor, One Thomas More Square, London E1W 1YN

 Or

Call our Customer Service Centre at 0344 412 4444 (Calls to this number use plan minutes if available, otherwise they cost the same as 01/02 prefix calls).

 Or

Email us at ukcustomerrelations@icicibank.com

We will then arrange for a member of the complaints team to investigate and respond to you accordingly.

ICICI Bank UK plc is covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a Bank is unable to meet its financial obligations. Most depositors including most individuals and businesses, are covered by the scheme.

In respect of deposits, from 1st December 2025, an eligible depositor is entitled to claim up to £120,000. For a joint account, each account holder is treated as having a claim in respect of their share, so for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £120,000 each (making a total of £240,000). The £120,000 limit relates to the combined amount in all the eligible depositors' accounts with us, including their share of any joint account, and not to each separate account.

For further information about the compensation provided by the FSCS (including the amounts covered and eligibility to claim), please ask at your local branch, refer to the FSCS website www.fscs.org.uk, or call the FSCS on 0800 678 1100 or 020 7741 4100. Please note that only compensation-related queries should be directed to the FSCS

Cash withdrawal from branches:
No notice period required if withdrawal under £2000 per day.
Advance notice of a day for withdrawals above £2000 for the concerned branch.

Debit card purchases and ATM withdrawal:
Daily cash withdrawal limit of £300 on debit card.
Daily purchase limit of £5000 on debit card for high street merchants.
Daily purchase limit of £5000 on debit card for online transactions.

To receive an international payment into your current account, you will need to provide the details below to the sender

1. If the payment is made from other than ICICI Bank Limited (GBP Currency):

Correspondent Bank: Lloyds TSB, London
Correspondent Bank SWIFT Code: LOYDGB2L
Beneficiary Bank: ICICI Bank UK plc, London
Beneficiary Bank Swift Code: ICICGB2LXXX
Beneficiary Bank Account: GB91LOYD30963401023684
Beneficiary Account: Your account number_________
Beneficiary Name: Your name___________

2. If the payment is made through ICICI Bank Limited (GBP Currency)

Beneficiary Bank: ICICI Bank UK plc
Beneficiary Bank Swift Code: ICICGB2LCLR
Beneficiary Account: Your account number___________
Beneficiary Name: Your name______________

Interest Rate

Gross is the taxable rate of interest without the deduction of UK Income Tax. Where interest is paid annually, the quoted rate and the AER are the same.

Tax Status

If you are eligible for tax exemption, please contact our bank staff for help.

*Subject to Checks. For opening Joint accounts, please visit any of our nearest branches.