Try our new website for a faster, fresher, and smarter banking experience.

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You will find fluctuations in some services today 11 Nov 2026 between 11:30 AM GMT to 12:00 noon GMT. You may use the services once they are up.

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Terms and Conditions

Terms and Condition

Current Terms and Conditions

 

Historic Terms and Conditions

 

Debit Card Terms and Conditions

 

Historic Terms and Conditions

 

Google Pay Terms and Conditions

 

Child Account Terms and Conditions

Current Terms and Conditions

 

Historic Terms and Conditions

Current Terms and Conditions

 

Historic Terms and Conditions

Current Terms and Conditions

 

Historic Terms and Conditions

Current Terms and Conditions

 

Historic Terms and Conditions

 

Here you can quickly find answers to our customers’ most common questions.

 

  • Like to know more about managing one of your accounts?
  • Need additional information about a product or service?
  • You can call us 24/7 on 0344 412 4444 (Calls to this number use free plan minutes if available, otherwise they cost the same as 01/02 prefix calls)